Learn to talk about consequences
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| Do you know how to talk about consequences in English? |
| Hi, my name is Daphne, and this is Three Step English by EnglishClass101.com. |
| In this lesson, you'll learn "how to talk about consequences" through a quick conversation. |
| Let's look at the dialogue. |
| Custom Computer Solutions, this is Jessica. How may I help you? |
| Hello. We placed a big order with you for computer monitors, hard drives, and accessories lately. |
| I see. Did you receive everything in your order? |
| We got all of the items, except that some of the monitors were broken. |
| I’m sorry to hear that. We can replace those of course. Was there anything else? |
| Yes. Many of my team members have been having problems with the hard drives. Frankly, this is unacceptable. Unless you can offer a satisfactory solution, we will be forced to find a new supplier. |
| We will be happy to replace the hard drives as well. Once you have returned the broken items, we will be able to send you the new ones. |
| And what if we just want a refund? |
| We can give you a refund, provided that you send us the broken items first. |
| I’ll discuss this with my supervisor and let you know. |
| Let's go over the dialogue again, more slowly this time. |
| Custom Computer Solutions, this is Jessica. How may I help you? |
| Hello. We placed a big order with you for computer monitors, hard drives, and accessories lately. |
| I see. Did you receive everything in your order? |
| We got all of the items, except that some of the monitors were broken. |
| I’m sorry to hear that. We can replace those of course. Was there anything else? |
| Yes. Many of my team members have been having problems with the hard drives. Frankly, this is unacceptable. |
| Pay attention to the next sentence. It follows the key speaking pattern you'll learn later in this lesson. |
| Unless you can offer a satisfactory solution, we will be forced to find a new supplier. |
| We will be happy to replace the hard drives as well. Once you have returned the broken items, we will be able to send you the new ones. |
| And what if we just want a refund? |
| We can give you a refund, provided that you send us the broken items first. |
| I’ll discuss this with my supervisor and let you know. |
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