Dialogue

Vocabulary

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Lesson Transcript

INTRODUCTION
Becky: Going Out to Meet Clients in the United States. Becky here.
John: Hi, I'm John.
Becky: In this lesson, you’ll learn how to offer to help your co-worker. The conversation takes place at the office.
John: It's between Linda and Thomas Gray.
Becky: The speakers are co-workers, therefore, they will speak informal English. Okay, let's listen to the conversation.
DIALOGUE
Linda: I have an appointment at three o'clock at our client's.
Thomas Gray: I see. If you have something urgent to do at the office, let me know.
Linda: No, I'm just waiting for some new samples.
Thomas Gray: Okay! I'll check with the delivery company for you.
Linda: That would be great. Thank you!
Thomas Gray: Any time! And good luck!
Becky: Listen to the conversation one more time, slowly.
Linda: I have an appointment at three o'clock at our client's.
Thomas Gray: I see. If you have something urgent to do at the office, let me know.
Linda: No, I'm just waiting for some new samples.
Thomas Gray: Okay! I'll check with the delivery company for you.
Linda: That would be great. Thank you!
Thomas Gray: Any time! And good luck!
POST CONVERSATION BANTER
Becky: So Linda has a business meeting at her client’s.
John: It’s very common to have business meetings in American companies.
Becky: Yeah, there are often regular meetings that are scheduled every week.
John: Some companies might even have short daily meetings.
Becky: Not all of these meetings are formal though.
John: No, some might be formal meetings in a business room, whereas others might be informal meetings in a break area.
Becky: What kind of thing happens at formal meetings?
John: Co-workers might present important information and figures.
Becky: Details of formal meetings are often noted down by a secretary.
John: At a formal meeting, you should be quiet and attentive, and only speak when it’s your turn or when free talking is permitted.
Becky: So during a time when people are asking for opinions or questions.
John: Informal and casual meetings are different; you can often speak whenever you want to at those.
Becky: Okay, now onto the vocab.
VOCAB LIST
Becky: Let’s take a look at the vocabulary from this lesson. The first word is...
John: appointment [natural native speed]
Becky: a booking or reservation
John: appointment [slowly - broken down by syllable]
John: appointment [natural native speed]
Becky: Next, we have...
John: urgent [natural native speed]
Becky: of pressing need
John: urgent [slowly - broken down by syllable]
John: urgent [natural native speed]
Becky: Next, there’s...
John: sample [natural native speed]
Becky: an example of a product, usually given for free
John: sample [slowly - broken down by syllable]
John: sample [natural native speed]
Becky: Next, there’s...
John: delivery [natural native speed]
Becky: act of taking something to a person or place
John: delivery [slowly - broken down by syllable]
John: delivery [natural native speed]
Becky: Next, we have...
John: any time [natural native speed]
Becky: at whatever time
John: any time [slowly - broken down by syllable]
John: any time [natural native speed]
Becky: And lastly...
John: good luck [natural native speed]
Becky: a phrase used to wish someone well
John: good luck [slowly - broken down by syllable]
John: good luck [natural native speed]
KEY VOCAB AND PHRASES
Becky: Let's have a closer look at the usage of some of the words and phrases from this lesson. The first word is...
John: urgent
Becky: ...meaning "of pressing need" or “important.”
John: This word is an adjective.
Becky: It describes something that needs to be done as soon as possible.
John: There is also a related adverb - “urgently.”
Becky: Can you give us an example using this word?
John: Sure. For example, you can say “This work is urgent and needs to be completed first.”
Becky: ...which is like saying "This work is important and needs to be completed first."
Becky: Okay, what's the next word?
John: sample
Becky: ...meaning "an example of a product, usually given for free."
Becky: This word is a noun.
John: It means a small amount of something that is used as an example of what the whole product is like.
Becky: You’ll hear this a lot in manufacturing companies.
John: Yes, any company that makes something physical, will probably make samples.
Becky: There is also the verb “to sample.”
John: This means the action of trying a little of something to see if you like it.
Becky: Can you give us an example using this word?
John: Sure. For example, you can say “Once the samples have been checked, we can begin manufacturing.”
Becky: Okay, what's the next word?
John: delivery
Becky: ...meaning "act of taking something to a person or place."
Becky: This is a noun.
John: It refers to the act of taking something, like a letter or parcel, from one place to another.
Becky: There is also a verb - “to deliver.”
John: This means the action of sending the letter or parcel.
Becky: Can you give us an example using this word?
John: Sure. For example, you can say “I'm waiting for a delivery.”
Becky: Okay, now onto the lesson focus.

Lesson focus

Becky: In this lesson, you'll learn about how to offer to help your co-worker. There may times when you see your co-workers in the office needing help.
John: It’s nice if you can help them.
Becky: Yes, it is! Let’s go through some phrases to help you when you offer help.
John: “Do you need any help?” “Do you want any help?”
Becky: These are quite general questions. You can also ask more directly.
John: “Can I help you?” “Shall I help you?”
Becky: You can change the pronouns in these sentences to talk about other people, too.
John: Yes, you can change “Can I help you?” into “Can you help Mr. Baker?”
Becky: This is asking someone else to help.
John: Sometimes, the task is small and obvious, so you don’t really need to ask if they want help.
Becky: Even if you don’t ask though, you should still tell them what you’re doing, in case they don’t want you to do it.
John: You can use the pattern “I’m going to… for you.”
Becky: Or “I will… for you.”
John: For example, “I’ll call the bank for you.”
Becky: If someone offers help to you, you can either accept their help or decline it. First, let’s look at accepting help.
John: Of course, the first thing you should say is “Thank you.”
Becky: And then tell them what you want them to do.
John: “Thank you! Can you pick up that box?”
Becky: “I really appreciate it. Can you copy these notes?” And say “thank you” one more time after they’ve finished.
John: Next, let’s look at how to decline.
Becky: Maybe you don’t need help, but even if this is the case, you should say “thank you.”
John: And then give a reason why you don’t want their help.
Becky: It doesn’t have to be an in-depth explanation.
John: For example, “Thank you, but I’m fine.”
Becky: Can you give us another example?
John: “Thank you, but I can handle it.”
Becky: Thank you!

Outro

Becky: Okay, that’s all for this lesson. Thank you for listening, everyone, and we’ll see you next time! Bye!
John: See you!

13 Comments

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😄 😞 😳 😁 😒 😎 😠 😆 😅 😜 😉 😭 😇 😴 😮 😈 ❤️️ 👍

EnglishClass101.com Verified
Monday at 06:30 PM
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What would you say to offer help to your co-worker?

EnglishClass101.com Verified
Tuesday at 01:22 PM
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Hello Anggie,


Thanks for your questions.😄 "At" is a preposition used to express the location of something. For example, "Today I was at the library."


A "client" is a person who is a customer of a business or service.


Feel free to ask us any more questions that come up!


Cheers,

Eva

Team EnglishClass101.com

Anggie
Saturday at 10:36 AM
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Good afternoon

When do we have to use "at "? and what is the meaning of client's ?

EnglishClass101.com Verified
Monday at 12:40 PM
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Hello Vigneshj,


Thank you for your coment and please let us know if you have any questions.


Sincerely,


Khanh

Team EnglishClass101.com

Vigneshj
Saturday at 12:38 PM
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I have been working with the same senario current


EnglishClass101.com
Tuesday at 07:37 PM
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Hi Javie,


Thank you very much for your positive feedback on our lesson!


Feel free to let us know if you have any questions.


Sincerely,

Cristiane

Team EnglishClass101.com

javie
Tuesday at 09:03 AM
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excelent lesson for mi, is very clearly, and the senteces are easy for comprenshon.


thanks

EnglishClass101.com Verified
Wednesday at 03:52 AM
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Hello Prashant,


Thanks for posting! If you are looking to build your vocabulary, I would start with the Survival Phrases lessons. These will teach you common phrases, greetings, and vocabulary to get started. You can also check out the Vocabulary Lists on our website if you are simply refreshing or looking to expand your current knowledge. Until you have a good grasp on some vocabulary words, this module may be confusing as we present sentence structures, which you can fill in to your needs, not just complete sentences. I hope you find the lessons and tools I mentioned above helpful! :)


Let us know if you have any questions.


Cheers,


Patricia

Team EnglishClass101.com

Prashant
Sunday at 05:39 PM
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Hi I am Prashant.

I have to know full sentences making communication. What to main vocabulary learn to start communication.

pls, suggest me any training modules.

Englishclass101.com Verified
Sunday at 05:05 AM
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Hi Robert,


Thank you for your positive feedback.


Looking forward to seeing you often here.:)


Sincerely,

Cristiane

Team Englishclass101.com

Robert
Friday at 11:56 AM
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A great topic ? The voice and accent that I can hear clearly.