Learn how to check in at a hotel
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Intro |
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|---|---|
| You've arrived at your hotel and are almost ready to relax after your long trip, but the person at the front desk only speaks English! How do you check in? | |
| Hi. Alisha here. | |
| Checking in at a hotel in English is easy! In this lesson you'll learn how. | |
| Gustavo just arrived at his hotel in New York. | |
| Let's watch! | |
| Dialogue | |
| Hotel Clerk: Good evening, sir. | |
| Gustavo: Hi, My name is Gustavo Silva. I have a reservation. | |
| Hotel Clerk: Thank you very much Mr. Silva. Could you spell your name please? | |
| Gustavo: S-I-L-V-A. | |
| Hotel Clerk: Thank you. Ah, yes. Mr. Silva. Here's your room key. | |
| Gustavo: Is there a shop in this hotel? | |
| Hotel Clerk: No, but there's a small grocery store in the next building. | |
| Gustavo: And is there any shampoo or conditioner in the room? | |
| Hotel Clerk: Yes, sir. | |
| Gustavo: Thank you. Oh, and a wake up call, please. | |
| Hotel Clerk: Of course. What time? | |
| Gustavo: At 7. But what time's breakfast? | |
| Hotel Clerk: From 6: 00 to 7: 30 a.m. in the dining room on the first floor. | |
| Now with subtitles! | |
| Hotel Clerk: Good evening, sir. | |
| Gustavo: Hi, My name is Gustavo Silva. I have a reservation. | |
| Hotel Clerk: Thank you very much Mr. Silva. Could you spell your name please? | |
| Gustavo: S-I-L-V-A. | |
| Hotel Clerk: Thank you. Ah, yes. Mr. Silva. Here's your room key. | |
| Gustavo: Is there a shop in this hotel? | |
| Hotel Clerk: No, but there's a small grocery store in the next building. | |
| Gustavo: And is there any shampoo or conditioner in the room? | |
| Hotel Clerk: Yes, sir. | |
| Gustavo: Thank you. Oh, and a wake up call, please. | |
| Hotel Clerk: Of course. What time? | |
| Gustavo: At 7. But what time's breakfast? | |
| Hotel Clerk: From 6: 00 to 7: 30 a.m. in the dining room on the first floor. | |
| Vocab | |
| Here are the key words from the scene. | |
| grocery store (slow) grocery store | |
| shampoo (slow) shampoo | |
| conditioner (slow) conditioner | |
| dining room (slow) dining room | |
| reservation (slow) reservation | |
| Good evening (slow) Good evening | |
| sir (slow) sir | |
| room key (slow) room key | |
| small (slow) small | |
| next (slow) next | |
| building (slow) building | |
| of course (slow) of course | |
| what time? (slow) what time? | |
| dining room (slow) dining room | |
| floor (slow) floor | |
| Phrase and Usage | |
| Alisha: In the scene, how did the hotel clerk ask Gustavo to spell his name? | |
| Clerk: Could you spell your name please? | |
| Alisha: First is the phrase | |
| Brandon: could you | |
| Alisha: Next is the word | |
| Brandon: spell | |
| Alisha: After this is the phrase | |
| Brandon: your name | |
| Alisha: And last is the word | |
| Brandon: please | |
| Alisha: Together it's | |
| Brandon: Could you spell your name please? | |
| Alisha: To respond, you would give the spelling of your last name, first name, or both. Now you try! Say the hotel clerk's line when he asks Gustavo to spell his name. | |
| (Freeze action, cue for viewer to speak) | |
| Brandon: Could you spell your name please? | |
| Alisha: In the scene, how did Gustavo ask for a wake up call? | |
| Gustavo: A wake up call, please. | |
| Alisha: First is the phrase | |
| Brandon: a wake up call | |
| Alisha: Next is the word | |
| Brandon: please | |
| Alisha: Together it's | |
| Brandon: A wake up call, please. | |
| Alisha: Keep in mind that you will also have to tell the hotel clerk what time you want the wake up call. Now you try! Say Gustavo's line to request a wake-up call. | |
| (Freeze action, cue for viewer to speak) | |
| Brandon: A wake up call, please. | |
| Alisha: In the scene, how did Gustavo ask what time breakfast is served? | |
| Gustavo: What time's breakfast? | |
| Alisha: The first word is | |
| Brandon: what | |
| Alisha: Next is a contraction of the words "time" and "is" | |
| Brandon: time's | |
| Alisha: Last is the word | |
| Brandon: breakfast | |
| Alisha: Together it's | |
| Brandon: What time's breakfast? | |
| Alisha: This is a very useful, shortened way of asking about what time something is happening. You try! Say Gustavo's line to find out when breakfast will be served. | |
| (Freeze action, cue for viewer to speak) | |
| Brandon: What time's breakfast? | |
| Focus | |
| Alisha: Do you remember the first thing Gustavo said to the hotel clerk in the scene after he introduces himself? | |
| Brandon: I have a reservation. | |
| Alisha: First is the phrase | |
| Brandon: I have | |
| Alisha: Next is the phrase | |
| Brandon: a reservation | |
| Alisha: Together it's | |
| Brandon: I have a reservation. | |
| Alisha: Use this expression to indicate that you've reserved a room in advance. You can also use this phrase in other situations where you made a reservation, such as at a restaurant. Now, you try! Imagine you have just come to a restaurant where you've made a reservation. What would you say? | |
| PAUSE | |
| Brandon: I have a reservation. | |
| Alisha: Now, imagine you've booked a rental car online and you're checking in to pick up your car. What would you say? | |
| PAUSE | |
| Brandon: I have a reservation. | |
| Alisha: Do you remember how Gustavo asked if the hotel has a shop? | |
| Brandon: Is there a shop in this hotel? | |
| Alisha: First is the phrase | |
| Brandon: Is there | |
| Alisha: And next is the phrase | |
| Brandon: a shop | |
| Alisha: Last is the phrase | |
| Brandon: in this hotel | |
| Alisha: Together it's | |
| Brandon: Is there a shop in this hotel? | |
| Alisha: This structure allows you to easily ask if something is nearby, or in a particular location. Start your question with | |
| Brandon: Is there | |
| Alisha: and then insert something you are looking for. Finally, add a location. Now you try! Imagine you're checking into a hotel and want to know if there's an ATM in the hotel. What would you say? | |
| PAUSE | |
| Brandon: Is there an ATM in this hotel? | |
| Alisha: Now, imagine you're in a shopping mall and want to find out if there's a coffee shop in the mall. What would you say? | |
| PAUSE | |
| Brandon: Is there a coffee shop in this mall? | |
| Alisha: Do you remember how Gustavo asks if there is shampoo or conditioner in the room? | |
| Brandon: Is there any shampoo or conditioner in the room? | |
| Alisha: First is the phrase | |
| Brandon: Is there any | |
| Alisha: next is the phrase | |
| Brandon: shampoo or conditioner | |
| Alisha: and the last last is the phrase | |
| Brandon: in the room | |
| Alisha: Together it's | |
| Brandon: Is there any shampoo or conditioner in the room? | |
| Alisha: This phrase structure is very similar to the one we just learned, except the word [Brandon: any] is used to refer to uncountbale nouns, such as "shampoo," "water," or "bread." The structure is | |
| Brandon: Is there any | |
| Alisha: followed by the item and location. Now, you try! Imagine you're checking into a hotel and you want to know if there is bottled water in the room. What would you say? | |
| PAUSE | |
| Brandon: Is there any bottled water in the room? | |
| Alisha: Imagine you're baking cookies and you want to know if there's any milk in the refrigerator. What would you say? | |
| PAUSE | |
| Brandon: Is there any milk in the refrigerator? | |
| Practice | |
| Alisha: Let's practice! This is your chance to try checking in at a hotel in English. Try to remember what you learned and practice speaking! Ready? Here we go. | |
| Alisha: What's the first thing you say to the hotel clerk to indicate that you've made a reservation in advance? | |
| (5 second pause) | |
| Brandon: I have a reservation. | |
| Alisha: The clerk asks you to spell your name. How do you respond? | |
| Hotel Clerk: Could you spell your name please? | |
| (5 second pause) | |
| Brandon: [the letters of your last name] | |
| Gustavo S-I-L-V-A. | |
| Alisha: After the hotel clerk gives you a room key, you want to know if there's a store in the hotel. How do you ask? | |
| (5 second pause) | |
| Brandon: Is there a store in this hotel? | |
| Alisha: After the hotel clerk has answered your question, he asks if you need anything else. How do you request a wake up call? | |
| (5 second pause) | |
| Brandon: A wake up call, please. | |
| Alisha: Great job! You just mastered checking into a hotel in English. These phrases are very useful, so be sure to keep practicing! | |
Outro |
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| Well done. | |
| Now, watch the scene one more time. After that, | |
| practice role playing with an American friend, another English learner — or with us in the comments! | |
| Bye. |
73 Comments
HideWhat's your favorite hotel?
Hello Rahul,
Thanks for your question!
A 'subway' is an underground tunnel used for either pedestrians or trains. There are 'subway' systems in most big cities around the world e.g. New York, Paris, London...
I hope this helps!
Cheers,
Eva
Team EnglishClass101.com
could you please explain the word "subway" actually i'm from india and i never listen this word before
Hello Vianti,
Thank you for sharing!! It's great to have you on board with us! ❤️️👍
I apologise for that happening. It must have been an IT glitch. Let your Premium Plus teacher know and they will adjust your marks.
If you ever have any questions regarding your studies, please let me know.
Sincerely,
Éva
Team EnglishClass101.com
Hi, thank you for sharing this lesson. It always helpful.
But I have problem, when I taking the assesment I choose A (the correct answer) but suddenly my answer is change become B at the review. Why that is happened?
I am sorry, I am not good enough in English. Please, correct me. I hope you know what I mean.
Thank you in advance.
Hello Prabin,
Thanks for taking the time to write to us!
It's always great to hear from our students.
Feel free to ask us any questions you have throughout your studies.
Sincerely,
Éva
Team EnglishClass101.com
- Hello sir ! may i help you
- hey, i have a reservation
- could you spell your name please !
- CHEMJONG
- thank you Ah , Here's your room key !
- Thank you
- your welcome sir
- Is there an atm in this Hotel
- yes sir , In first floor !
- and is there any shampoo and conditioner in the room
- yes , sir
- a wake up call, please
- sure sir ! what time ?
- at 8:00 . what's time breakfast ?
- from 9 - 10 in the guest room at second floor !
Hi João,
Thank you for taking the time to leave us your comment. 😇
If you ever have any questions, please let us know.
Kind regards,
Levente
Team EnglishClass101.com
- HC: Good evening sir
- Me: Hello, my name is Baptista
- HC: Thank you Mr. Baptista. Could you spell your name please?
- me: B-A-P-T-I-S-T-A
- HC: Thank you, ah yes, mr. Baptista. Here's your room key
- Me: Is there a shop in this hotel?
- HC: No, but there's a small grocery in the next building
- Me: And is there any shampoo or conditioner in the room?
- HC: Yes Sir.
- Me: Thank you. Oh, and a wake up call please
- HC: Of course. What time?
- Me: At 7. What time's breakfast?
- HC: From 6h00 to 7h30 am, in the dinning room at the first floor
Hello mojgan,
Thank you for taking the time to leave us your comment. That's a great feedback! 😇
If you ever have any questions, please let us know.
Kind regards,
Levente
Team EnglishClass101.com
THANKS
BUT IF YOU CAN READ THE MEAN OF VOCABULARY
FOR EXAMPLE
of course (American)
expression used when the thing being said is obvious
IS VERY BETTER FOR HEARING AND SPEAKING